Return Policy
What are the products for which the right of withdrawal is not valid?
Goods or services (Chipgold, jewellery, etc.)
Products prepared in line with the consumer's wishes or personal needs
Perishable or expired products
Products that are mixed with other products after their delivery and cannot be separated due to their nature (Finans etc.)
Periodicals such as newspapers and magazines, other than those provided under the subscription agreement
Services performed instantly in the electronic environment or intangible goods delivered instantly to the consumer (Telephone top-up orders, digital codes, etc.)
Before the expiry of the right of withdrawal, the services (Assembly, etc.)
Services for accommodation, transportation, car rental, food and beverage supply, and leisure time for entertainment or rest, which must be done on a certain date or period
Products that are not suitable for return in terms of health and hygiene (underwear, swimwear, cosmetics, headphones, etc.)
In case the protective elements such as packaging, tape, seal, package have been opened after the delivery of the goods, and products related to books, digital content and computer consumables (Toner, cartridge, tape, etc. all kinds of software and programs, DVD, VCD, CD and tapes etc.)